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How Consumer Insights Can Make or Break Your Product Launch

Writer's picture: bethhunsickerparkerbethhunsickerparker

Updated: Oct 11, 2023

If you're a business owner or a product manager, you know that launching a new product can be both exhilarating and nerve-wracking. You want your product to be a success, but how do you make sure it actually resonates with your consumers?



Enter consumer insights! These are the juicy bits of information that companies gather about their consumers, like what they like and don't like, what they need, and how they behave. By taking the time to understand your consumers, you can make sure that your product meets their needs and preferences, which increases the chances of success in the market.


According to a study by McKinsey & Company, using consumer insights to inform your product development process can increase your chances of success by a whopping 200% compared to those who don't. Plus, companies that incorporate consumer insights into their product development process are more likely to experience revenue growth, customer satisfaction, and loyalty.

So, how exactly can you use consumer insights to launch your product successfully? Here are some ideas:

  1. Figure out what your consumers want: Consumer insights can help you figure out what your consumers really need and want. This can help you develop a product that meets those needs and provides value to consumers. This can help you differentiate yourself from competitors and increase your chances of success.

  2. Refine your product features: By gathering feedback from consumers, you can identify areas for improvement and make adjustments to the product to better meet the needs of consumers. This can help you create a product that is truly tailored to your consumers' preferences.

  3. Develop messaging that speaks to your audience: Consumer insights can help you understand how your target consumers think and communicate. This can help you develop messaging that resonates with consumers and effectively communicates the value proposition of your product.

  4. Test your product before launch: By testing your product concepts with consumers, you can identify potential issues and make improvements before launching it in the market. This can help you avoid costly mistakes and increase your chances of success.

  5. Keep an eye on how your product is performing: After launching your product, keep gathering feedback from consumers and track its performance. This can help you identify areas for improvement and make adjustments to the product and marketing strategy to ensure continued success.

If you launch a product without first understanding your target consumers' needs and preferences, you run the risk of underperformance or even failure in the market. Here are some of the potential consequences to consider before going down this path:

  1. Your product may not meet consumer needs: You ou may end up developing a product that doesn't address consumer pain points or provide the value they are looking for. This can result in low sales and poor customer reviews.

  2. Your product may not be unique, or differentiated from competitors: Without understanding your consumers and what they value, it can be difficult to develop a product that stands out from competitors. This can result in low market share and limited growth opportunities.

  3. Your marketing messages may not resonate: If you don't understand how your target consumers communicate and what language they use, your marketing messages may fall flat. This can result in low engagement and limited brand awareness.

  4. You may miss out on revenue opportunities: By not understanding your consumers' needs and preferences, you may miss out on revenue opportunities that you didn't even know existed. For example, you may not realize that there is a high demand for a certain feature or service that your product could provide.

In short, failing to understand consumer insights before launching a product can result in missed opportunities, low sales, and limited growth potential. By taking the time to gather and analyze consumer insights, you can create a product that resonates and has a higher chance of success in the market. As the famous saying goes, "Know thy consumer." By taking the time to really get to know your consumers, you can create products that they will love and that will help your business grow.

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